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Atlanta
Price from Philadelphia:
$109.00 one way Atlanta Route
$159.00 one way Direct Route
$30.00 extra Last minute (same day purchase and travel)
When Cuban exile Jose Raul Espinosa arrived in America some 40
years ago, he had no money, no job, spoke very little English-and,
he had a family to support. Instead of bemoaning his fate, however,
Espinosa dove headfirst into the world of capitalism with his first
major purchase: an old station wagon. His plan? To shuttle
passengers north from Miami to New York City for a price far below
that of commercial transportation.
The Plan worked. To see Espinosa's eleven bus fleet nowadays, you'd
never guess Omnibus La Cubana owed its success to the efforts of a
resourceful father working to feed his family from behind the wheel
of a six-passenger wagon.
Espinosa's daughter, Rosa Alvarez, speaks with pride of her
father's accomplishments. "He worked harder than any of us
combined," she says, her voice choked with emotion. Passengers paid
$40 for the 25-hour journey.
"His first customers were mainly elderly ladies from New York,"
says Alvarez. When his business grew faster than he expected,
Espinosa applied to the Interstate Commerce Commission for a permit
to operate a motorcoach-not an easy feat, as it turned out. At the
time, Greyhound and Trailways had a monopoly on the market, says
Alvarez.
"We had to prove there was a need for Hispanics to have their own
means of transportation because they didn't understand the English
language," she says. After a four-year court battle, the ICC
granted Espinosa a permit, and Omnibus La Cubana was born.
Once he possessed an ICC permit, Espinosa bought, sold, and
exchanged used coaches, steadily increasing his service from two
trips a week to New York to twice-a-day trips. Now, the company
runs four trips daily. Two buses depart from Miami-with stops in
Hialeah; West Palm Beach; Orlando; Washington, D.C.; Philadelphia;
and New Jersey-bound for New York City, and at the same time two
start the return trip. Two drivers alternate between driving and
sleeping on a bunk in the back of each bus.
When Jose Raul Espinosa died in 1994, his wife, Rosa Espinosa,
became president, and daughter, Rosa Alvarez, vice president. The
company continues to grow under the women's leadership. "Even my
mother can't believe how much I like buses," says Rosa Alvarez with
a laugh. But certainly the company owes much of its success to the
rapidly growing community of Latinos that calls southern Florida
home.
"The majority of our clients have always been Hispanics who find
traveling by motorcoach to be the most affordable way to vacation
or visit relatives," says Alvarez. Others take the buses north to
look for work in New York or New Jersey.
"We have a good reputation here among the immigrant communities
because we give excellent service," says Alvarez. She tells of the
time several years ago when the New Jersey Turnpike closed down due
to snow. "I asked myself, `What am I going to do with 51 people
stranded inside a bus for eight hours?'" she says. "So I put
everybody in a hotel. And they were happy."
To market her company, Alvarez relies heavily on word-of-mouth as
well as billboards, community newspapers, and radio ads.
Occasionally, she'll advertise on television, after which "The
telephone switchboard lights up," she says.
And don't forget the buses, themselves, she adds. With their bright
colors and distinctive rainbow logo, the buses turn heads wherever
they go. Responsibility for upkeep on the buses falls upon each
pair of drivers, who are permanently assigned to a specific bus.
"They have to keep that bus spotless, take care of passengers, and
report any problems with the bus to me," she says. For the most
part, though, this is not a difficult task, because Alvarez insists
on reselling two or three buses every six months. "I don't want to
lose the warranty on the buses because then they become very
expensive to maintain," she says.
Drivers must also deal with difficult passengers who may rip the
seats, drink, or smoke on the bus. "We obviously have different
problems than charter companies who carry church groups to Disney
World," Alvarez says. "But we let our clients know that they have
to behave themselves on our trips." Alvarez and her mother run a
tight ship from their offices in Miami. They recently expanded
their service to include a stop in Atlanta, and they're considering
a route from Miami to Chicago, where "there are a lot of Hispanics
and no competition."
Wherever they set up shop, Omnibus La Cubana is sure to attract
attention. "We're a women-owned company that caters to the Hispanic
community," says Alvarez. "That's pretty unusual."
Best Travel Agency in
Philadelphia sells tickets for LaCubana Bus to Florida